How do I update my subaccount? – Paystack Support

The Transaction Splits feature on Paystack allows you to split money received from a transaction between multiple bank accounts. The bank accounts that you split these payments with are called Subaccounts.

After creating a subaccount, you may want to update some of the details you provided for the account. You can do this via the Dashboard or API.

Updating a subaccount via the Dashboard

1. Click on the Subaccounts page on your Dashboard menu and select Update.

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2. Enter the details you prefer to change and select the Update button.

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Your subaccount details will be updated accordingly!

Updating a subaccount via the API

Please refer to the Update Subaccount section of our API documentation for a guide on this.

Deleting or deactivating a subaccount

There are various reasons why you may want to delete or deactivate a subaccount. Before doing so, it is important to ensure that the subaccount does not have a pending payout.

If your subaccount with a pending payout gets deleted or deactivated, the outstanding payout to the account will not be processed to your main account. It will only be processed when the subaccount is reenabled.

Deleting a subaccount via the dashboard

1. Click on the Subaccounts page on your Dashboard menu and select Delete.

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2. Confirm your choice by selecting the Yes, Delete button.

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Your subaccount details will be deleted accordingly!

Please note that if your subaccount belongs to a split group, you’ll not be able to delete it via this method.

You will receive the error message below if you attempt to remove a sub-account that already exists in a group:

To resolve this:

Go to the Transaction Splits page on your dashboard.
Select the Split Group that the subaccount belongs to.
Select the delete icon next to the subaccount as shown below.

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Once the subaccount has been deleted from the Split group, you’ll be able to delete the subaccount using the previously outlined steps via the dashboard.

Deactivating a subaccount via the API