Remote Activation error on your Terminal

Kindly follow these steps to resolve this error:

1. Click on the ‘wifi’ button at the top right corner of your device screen and connect to any network of your choice.

2. Click on the ‘remote activation’ button in the middle of the screen. If the device hardware is okay, it should unlock successfully, and the device will auto-reboot.

However, there are three instances where the device may not auto-reboot:

If the device displays “time out”, kindly contact our support team via email at support@paystack.com or our contact form.

If the device displays “Device triggered”, click the “Sensor” icon at the bottom left of the screen. It will display the ‘anti dismantle’ sensor line state. If ‘2nd Line’ is “Open”, kindly contact our support team via email at support@paystack.com or our contact form.

If the device displays “The device requires short small battery or reboot”, reach out to our support team via email at support@paystack.com or our contact form.