What documents do I need to complete the compliance exercise for my South African business?

After creating your Paystack account, we’d need to collect some more information from you to activate your business.

We collect this information via the Paystack Dashboard under the Compliance tab.

What information do you need for my business?

We require different types of compliance information based on your business type and we've broken down the required information for the different types below. 

Starter Businesses for South Africa based merchants

As a South Africa based Starter business, we simply require you to provide us with your contact/business owner information, a valid means of government-issued identification (Passport, National ID card or Driver’s Licence), personal bank account information (this will also include a confirmation letter from your bank which is a letter from your bank confirming your account details) and a document to stand as a proof of address. You can find out what serves as a valid proof of address for an individual here.

Sole Proprietorship Businesses for South Africa based merchants

As a South Africa based business registered as a Sole Proprietor, we'll need you to provide all the information we require from Starter Businesses. However, you can provide either a personal or a business bank account, together with a confirmation letter from your bank.
So you'll need to share your business owner contact information, a valid means of identification and a document that serves as proof of your address, as well as your personal or business account information.

Registered Businesses for South Africa based merchants

For South Africa based Registered businesses, we’ll need you to provide the following documents:

• Bank Confirmation Letter: a letter from your bank confirming your corporate account details
• CIPC Certificate: certificate of registration issued by the Commissioner of Companies and Intellectual Property Commission (CIPC)
• CIPC Enterprise Number: registration number issued by the CIPC
• Finally, you'll need to provide information on at least one director of your business.

If you need further help with submitting these documents please reach out to us via our contact form or send us an email via support@paystack.com.