What documents do I need to complete the compliance exercise for my Kenyan business?

After creating your Paystack account, we require additional information from you to activate your business.

We collect this information via the Paystack Dashboard under the Compliance tab.

What information do you need for my business?

We require different types of compliance information based on your business type and we've broken down the required information for the different business types below.

Starter Businesses in Kenya

For starter businesses, we simply require you to provide us with your contact/business owner information, a valid means of government-issued identification (national ID card or valid passport) and a personal bank account or mobile money account.

Registered Businesses in Kenya

For registered businesses, we require registration documents based on your business registration type. We've outlined the different registration types and the information we require below:

Sole Proprietorship Businesses

For proprietorship businesses, we’ll need you to provide the following documents:

• Business Registration Certificate: This is the certificate of registration issued by the Kenyan Business Registration Service.
• Certificate of Registration Number: This is the certificate of registration number issued by the Kenyan Business Registration Service.
• Personal / Business Kenya Revenue Authority Personal Identification Number (KRA PIN): This is the KRA personal identification number issued to the business owner or the business.
• A personal bank account whose name matches the name on the business owner's identification documents, or a business account whose name matches the business registration document.
• Finally, you'll need to provide the business owner's information.

Incorporated Businesses

For incorporated companies, we’ll need you to provide the following documents:

• Certificate of Incorporation: This is the certificate of incorporation issued by the Kenyan Business Registration Service.
• Certificate of Incorporation Number: This is the certificate of incorporation number issued by the Kenyan Business Registration Service.
• CR-12: This is an official document by the Business Registration Services (BRS-Registrar of Companies) that lists the names of the directors/owners of a limited company and their shareholding.
• Business/corporate Kenya Revenue Authority Personal Identification Number (KRA PIN): This is the KRA personal identification number issued to your company.
• A business/corporate bank account whose name matches the name on the certificate of incorporation.
• Finally, you'll need to provide contact information for the owner(s) of the business.

Non-profit Organisations

Charity and non-profit organisations will provide similar documents to incorporated companies, but instead of the CR-12 document, they will provide a signed and stamped board resolution letter agreeing to open a Paystack account that lists the members of the board. 

If you need further help with submitting these documents, please reach out to us via our contact form or send us an email at support@paystack.com.