How to set up the SIM card of your Paystack Terminal

The SIM card that comes with your Paystack POS Terminal needs specific settings to connect to the internet. One of those settings is the Access Point Name, popularly known as APN.

The default APN for your SIM card is "bicsapn", and this must be configured before the SIM can connect to the internet. 

You can set the APN for your SIM card at any time by following these steps:

1. On the home screen, go to the menu options and click the “Settings” icon.
2. Select “Cellular networks” as shown below.
   
   
   
   
3. Confirm that "Data roaming" and "Enhanced 4g LTE Mode" are turned on
4. Select "Access Point Names". See the image below.
   
   
   
   
5. There should be a setting called “Telenet Internet”, make sure this option is selected as shown below. If "Telenet Internet" is not available in the options, click the plus (+) button at the top right and enter the following details:
   
   Name: Telenet Internet
   APN: bicsapn
   
   
   
   
6. If there is "Telenet Internet" in the list, click on it and edit the APN to "bicsapn" as shown below.
   
   
   
   
7. Click the vertical dots at the top right corner of the screen and select "Save".
   
   
   
   
8. Restart the terminal and wait a few minutes for the SIM card to connect to the internet.

That's all! Feel free to reach out to support@paystack.com if you have any questions.