What is Paystack-Titan?

Paystack-Titan is a partnership between Paystack and Titan Trust Bank, a commercial bank licensed by the Central Bank of Nigeria. The partnership enables customers to make fast, reliable bank transfer payments to Paystack merchants.

To complete a transfer to a Paystack-Titan account, a customer can go to their bank or wallet app, then search for and choose "Paystack-Titan" from the list of destination banks (precisely the same process followed when transferring to any normal bank account).

Using the accounts generated via Paystack-Titan, we can provide an efficient service that reduces errors with bank transfer payments and minimises the incidence of failed payments for our customers. And if payments do fail, we can quickly reverse them and troubleshoot issues more efficiently.

How do merchants use Paystack-Titan?

If you are a merchant signed up on Paystack as a Registered business in Nigeria, you can generate and assign a Paystack-Titan account as a dedicated virtual account for your customers. You can learn more about Dedicated Virtual Accounts here.
If you are a merchant on Paystack signed up as a Registered or Starter business in Nigeria, customers can pay you on the Paystack Checkout via Paystack-Titan. All they will need to do is select the ‘Transfer’ option, and a Paystack-Titan account will be generated for the customer to complete the transaction.

Customers have the option of switching to another bank account by clicking 'CHANGE BANK' beside the bank name on the checkout to switch to another bank and complete the payment. However, we strongly recommend that customers use the Paystack-Titan account.

How do customers use Paystack-Titan?

For a customer to complete a transaction, the customer will need to open their bank or wallet app and search for “Paystack-Titan” in the list of banks. Once you find Paystack-Titan, input the account number and the correct amount you’re to send and send it.

How can I be a customer of Paystack-Titan?

It is not possible to sign up as a customer on Paystack-Titan as it is not a standalone bank. It is a licensed partnership between Paystack and Titan Trust Bank, authorized by the Central Bank of Nigeria (CBN); hence, customers cannot directly sign up or open an account with Paystack-Titan.

Paystack-Titan account numbers are typically provided by Paystack to individuals or businesses that require it for specific payment transactions or services. Customers can then use this account number to perform transactions by making transfers into them.

I don’t have Paystack-Titan on my bank’s mobile app

Paystack-Titan is now listed on approximately 90% of banking and fintech service apps in Nigeria. Our ongoing efforts are focused on expanding its availability to additional transfer service providers and banks.

If you happen to find that "Paystack-Titan" is not listed within your preferred banking or fintech app, we encourage you to take the following steps:

1. Contact us at support@paystack.com.
2. In your message, kindly specify the app's name where "Paystack-Titan" is unavailable.

We will promptly engage with their team to facilitate the inclusion of "Paystack-Titan."

Additionally, if the Paystack-Titan account you intend to pay for was generated using our Paystack Checkout, you can switch to a Wema Bank account to complete the transaction. Simply click on 'CHANGE BANK' beside the bank name on the Checkout to make the switch.

Please contact us via support@paystack.com if you have any questions or concerns.