Dipo

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  • Products

    On Paystack, a Product is a single item or service that your business sells. You can sell one product using Product Links, or sell multiple products at a time using Products on Payment Pages. The P...

  • How do I modify a transfer recipients name?

    To modify a transfer recipient's name, click on 'view all' highlighted below to see a list of all your transfer recipients. Next, click on the 'pencil icon' beside any recipient and a pop-up wi...

  • Transfers

    Our Transfers feature allows you to send money from your Paystack balance to bank or mobile money accounts in your country. Important to Note: Paystack Starter Businesses do not have access to the...

  • How do I blacklist a customer?

    There could be various reasons why you may need to blacklist a customer, from violating the terms and conditions of your business to suspicious transaction trends.  Whatever the case may be, this ...

  • How do I generate new API keys?

    If there is a need for you to generate new API keys for your business, you can do so from your Dashboard with a few clicks. This gives you the ability to instantly deactivate your existing secret k...

  • How do I chat with a Paystack Agent?

    Depending on the nature of your enquiry, you might need prompt answers that we can quickly provide. This is where our live chat feature comes in very handy, it enables you to reach out to our agent...

  • Is my business eligible for international payments?

    Almost all types of businesses are eligible to accept international payments once activated on Paystack. Here is a list of countries that can accept international payments for their Paystack busine...

  • How do I turn on international payments on Paystack?

    Depending on the nature of your business, you may have the need to collect payments from customers in foreign countries. With Paystack, you are able to receive payments from customers anywhere in t...

  • How do I reset my password on Paystack?

    You can reset your password at any time by clicking the 'Forgot your password?' link on the login page. Type in your user email address, and click Request reset.  The page looks like this: What if...

  • How do I create a Paystack account?

    Creating a Paystack account is free, easy and can be done in a few minutes. The steps below should guide you on how to create your account. Creating a Paystack account Begin by following this link...