How can I increase my transfer limit?

Below is a detailed guide on what you'll need to prepare before requesting a higher transfer limit.

1. Industry

Your business industry plays a significant role in determining eligibility for an increased transfer limit. We assess the risk profile associated with your industry to ensure it aligns with our security standards. Depending on the industry, additional documentation or verifications may be required.

2. Monthly Transfer Volume

We'll evaluate your current monthly transfer volume to determine if your business activity justifies an increased limit. Businesses with a consistent and substantial transfer volume are more likely to qualify for a limit increase.

3. Use Case for Larger Transfer Amounts

Please provide a clear and detailed explanation of why you need a higher transfer limit. This could be due to scaling operations, managing larger transactions, or responding to increased customer demand. A well-documented use case helps us process your request more efficiently.

4. App-Based Two-Factor Authentication (2FA)

To ensure that your transfers remain secure, app-based 2FA must be enforced for all dashboard users. This security measure ensures that only authorized users can approve or initiate transfers, protecting your account against unauthorized activity.

• To enforce 2FA for your team, follow the steps outlined in this support article.
• For more information on what 2FA is and how individual users can enable it, refer to this guide on 2FA.

5. Transfer Approvals (OTP and/or URL-Based)

It's crucial that your business has transfer approval mechanisms in place. This can include OTP (One-Time Password) or URL-based approvals, adding an extra layer of security by ensuring that each transfer is confirmed by an authorized user before processing. These approval processes help prevent unauthorised transactions and can be set up by referring to this guide on transfer approvals.

6. IP Whitelisting for API Access

We require that IP whitelisting be enabled to restrict API access to specific, trusted IP addresses. This security feature ensures that only approved IP addresses can make calls to Paystack’s API endpoints, using your Secret API Keys, significantly reducing the risk of unauthorised access or malicious activity. To enable IP whitelisting for your API, please refer to this support article on IP whitelisting.

By meeting these requirements, your business will have the necessary security measures in place to protect against potential threats, ensuring that your operations remain safe and compliant. If your business meets these criteria, you can proceed to request an increase in your transfer limits. For further assistance, please contact our support team.