Disputes
How to handle chargebacks, fraud claims, and how to refund customers
- Introduction to Disputes
- What is a first chargeback?
- What are Fraud Chargebacks?
- What is a pre-arbitration chargeback?
- What is an arbitration chargeback?
- How to resolve chargebacks
- New Chargeback Deadlines for Nigerian Businesses
- How chargebacks work during public holidays and weekends
- Fraud and how to resolve fraud claims
- What is KYC?
- How Paystack helps you manage transaction disputes
- How to calculate chargeback and fraud ratios
- Chargeback and Fraud Monitoring Programs
- How do I refund a customer?
- How a change in refund status affects transaction status
- How to complete pending refunds for transactions processed in Naira (NGN) via bank transfer